To Whom It May Concern
Altour International have used ABT for the supply and service of photocopying equipment since October 1999 when we purchased a Canon NP 6028 black and white photocopier.
ABT still provide service on this machine even though it over 9 years old, we are very happy with the level of service which we have received on this machine. In one instance we placed a breakdown call and ABT responded within 15 minutes.
In March 2008 we leased a new Ricoh Aficio MPC4500 multifunction colour device to be the main machine which the office uses to copy, print and scan in colour, this machine is performing to all expectations and we are very happy to recommend ABT for the supply and service of Ricoh and Canon office equipment.
London Law Firm ______________________________________________________________________________________________________
Dear Mr Woodall
Re: Ricoh Aficio 3045 Copier Machine
My firm have been using the Ricoh Aficio 3045 for over three years. During the last 25 years as a firm of solicitors, I can recommend this Ricoh machine as the best that we have used in comparison even to recent Canon photocopying machines.
London Law Firm
Smith Baxter Chartered Surveyors, Construction Consultants
29th May 2008
TO WHOM IT MAY CONCERN
We have been involved with ABT for over 5 years now and have always found them to be totally professional, courteous and very efficient and most important of all great value for money, whether it be new equipment or reconditioned!
On the maintenance side they are quick to respond to our requests and an engineer is usually sent out to us on the same day we make the telephone call, or at the very latest the next day.
It has always been a pleasure dealing with this Company and long may our association continue!
To Whom it May Concern
Dear Sir or Madam,
This is to confirm that EKA Services Ltd have used ABT for the supply and service of our photocopiers since the 8th of October 1997. We had initially been contacted by Vincent Woodall of ABT some two years earlier when he approached this company claiming to be able to reduce our photocopying costs dramatically whilst at the same time improving the specification of the equipment we were using and improving our service levels. This would have seemed too good to be true to anyone, but almost two years later, following a further two or three telephone calls supplied by ABT, we decided to investigate the matter further.
We were very pleasantly surprised, if not shocked, to discover that we could, and did, lower our costs at that time from some £18,800 plus V.a.t. per quarter, to approximately £9,800 plus V.a.t. per quarter. Being a family run stationery business, commercial print and copy shop as well as selling artists materials, we produce high volumes of copies for our customers and hence our high photocopying costs. We initially took two Canon full colour photocopiers and two black and white Canon photocopiers supplied by ABT. Over the years, we have changed machines a few times, and have continued to enjoy low costs compared to our previous supplier and we now have three Canon machines, one full colour and two black and white machines.
I would have no hesitation in recommending ABT for the supply and service of Canon photocopiers. The service we receive is first class and we receive a consistent maximum four hour response time even though we are not in Central London, where this might be the norm, but rather we are situated in Hampton Court Parade, which is in East Molesey in Surrey.
Print and Copy Shop
PRINTING FOR BUSINESS
14th December 2000 (Still a customer today, 16th September 2009).
I am pleased to say that the machine you installed recently is performing to expectations so far and we are very happy with it. Supplies requested are arriving promptly and, having spoken to your office and service department, I feel confident that should the need arise necessary assistance will be there for us.
In the past we have always dealt with the manufacturers and we thought long and hard before choosing your firm. The clincher was the fact that you started negotiations with a reasonable price on the table, while the ‘Big Boys’ came in with silly prices. Eventually we got them to match your terms but it left an unpleasant taste.
It was a pleasure dealing with you and I would have no hesitation in recommending you and ABT to anyone.
M B THORNTON
FUTURE EVENTS NEWS SERVICE
To Whom It May Concern
Future events News service has worked with ABT for many years and has found their advice and recommendations on office equipment and contract options exemplary. This is followed up by excellent support with engineers offering advice over the telephone or visiting the premises as appropriate. The engineers are timely, most arriving within hours, knowledgeable and pleasant. The directors of FENS have no issue in recommending ABT’s services to all.
Neal Goddard 2nd June 2009